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History Snapshot

In the early 1990s, I began my career in retail and contact centers. After several years in operations, I accepted a role in marketing and sales for a solution provider that measured the customer experience in contact centers. That’s where I began to learn to use digital marketing to fill our sales pipeline. Over the years, I think I’ve learned more about what not to do versus what to do.

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25 Stonecreek Court
Greensboro, NC 27455

Email jim [@] influencetoaction.com

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